Shipping and Returns Policy

 

WHAT can be returned?
Any products that are with fault 
This will be assesed and reply will be sent by email or phone within 7 working days
 

WHEN do items need to be returned by?
Within the purcased product warranty at time of sale

WHERE do items need to be returned to?

PO BOX 500 RANDWICK, NSW 2031

HOW do customers return items?
by post with copy of receipt of purchase
 

SHIPPING and for returns?
Products that are Shipped are sent by courier australia post or with couriers please these can take up to 5 - 7 working days

Shipping of return items are at the expense of the customer
 

CREDIT for returns?
Credits are not given full replacement guarentee will come with the product please refer to product guarentee for length of replacement warranty

Packing materials?
products to be return in original packaging